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 Privacy Policy

Introduction

Nexerge Technologies Limited ("Nexerge") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit Nexerge.com use our services, in compliance with the Nigeria Data Protection Regulation (NDPR, 2019) and other applicable laws.

Scope

This Privacy Policy applies to all visitors, users, and others who access Nexerge’s website and services. By using Nexerge.com you agree to the terms outlined in this policy.

Data Collection
Nexerge collects personal data to deliver high-quality services, improve user experience, and ensure compliance with legal requirements. We collect information in the following ways:

  1. Direct Interactions: When you provide your name, contact information, and other details via forms, email, or service inquiries.
  2. Automated Technologies: Through cookies, analytics tools, and server logs, we collect data such as IP addresses, browser type, and website usage patterns.
  3. Third-Party Sources: Information obtained from public databases, social media, or partners.

Use of Data
Nexerge processes your personal data for purposes including:

  • Service Delivery: To provide IT solutions, consultancy, and Odoo ERP development services.
  • Communication: To respond to inquiries and send updates or marketing messages (subject to your consent).
  • Improvement: To analyze website performance, enhance services, and personalize user experiences.
  • Compliance: To adhere to legal obligations and resolve disputes.

Nexerge uses cookies to improve website functionality and user experience. You can manage your cookie preferences through your browser settings.

Data Sharing 
We may share your data under the following circumstances:

  • With Service Providers: Trusted third parties assisting us in delivering our services.
  • Legal Obligations: To comply with laws, regulations, or court orders.
  • Business Partners: In limited cases, to enhance service delivery.

Data Retention
Nexerge retains personal data only as long as necessary to fulfill its purposes, considering legal and business requirements. Examples of retention periods:

  • Account Data: Retained during the service period and as legally required.
  • Analytical Data: Retained for up to 12 months unless needed longer for security or legal purposes.

Data Security
Nexerge implements robust measures to protect your data, including:

  • Encryption for data at rest and in transit.
  • Access controls to limit data to authorized personnel.
  • Regular security assessments and employee training.

Under applicable laws, you have rights including:

  • Access: To know what data we process about you.
  • Rectification: To correct inaccurate or incomplete data.
  • Erasure: To request deletion of your data in certain circumstances.
  • Restriction: To limit how we process your data.
  • Portability: To request your data in a transferable format.
  • Objection: To object to specific data uses, such as marketing.
  • Consent Withdrawal: To revoke consent where applicable.

In the event of a data breach, Nexerge will promptly notify affected users and take remedial actions in compliance with legal requirements.

For questions or concerns about this Privacy Policy, please Contact Us